Privacy Policy

Cypress North Corp Privacy Statement

Last updated December 6, 2023

This is the website of UA Data Extract, a product of Cypress North Corp (“Cypress North”).

Our postal address is: 211 Hertel Ave. Buffalo, NY 14207

We can be reached via e-mail at info@cypressnorth.com or by telephone at 716-204-2785. 

Cypress North is committed to protecting your privacy. Any information we collect about you will be used to assist us in providing services to you and in the compilation of anonymous statistical information. Our Privacy Statement summarizes our current practices related to gathering and handling your personal information.

This policy applies to information we collect:

  • On this website.
  • In email, text, and other electronic messages between you and Cypress North.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Cypress North or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information Collection
In our effort to continuously improve our customer service, Cypress North may collect and use (i) your personal information including, without limitation, your name, e-mail address, phone number, mailing address, marketing information and any other personal information that you provide to Cypress North and (ii) aggregate browsing information or other information that may be available to us by various means (see below). This information is collected and used in order to provide you with, among other things, personalized services and communications.

Information Use
When you provide information to us, we may use that information to (i) fulfill requests, (ii) process, execute and monitor orders, (iii) assist you with any questions, (iv) provide you with quotations and information about products and services that we believe may be of interest to you,  (v) to optimize our website experience and meet our legal obligations, when necessary (vi) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and (vii) for any other purpose with your consent.

We do not sell, rent or license your personal information to third parties or external service providers.

We may also aggregate statistics that we gather about customers, sales, traffic patterns, and services; however, when we do, these statistics will not include any personally identifiable information. You may receive email and other communications from us, such as communications relating to your account or recent orders, or newsletters you’ve opted in to.


In the event that we are acquired by another entity, go out of business, or enter bankruptcy, user information could be one of the business assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this Privacy Statement.

We furthermore reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce our Terms and Conditions of Sale and Terms of Use, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam and/or malware prevention.

Except as set forth in this Privacy Statement, Cypress North will notify you when your personal information may be shared with third parties so as to provide you with the option to prevent the sharing of this information.

Cookies and Information Automatically Collected
We collect certain information by automated means when you visit our website, such as how many times you visited our site and what pages you accessed. By collecting such information, we learn how to personalize our website for you. We collect this information through various means such as cookies, scripts, Google analytics, and sessions as explained below.

We use cookies to record user-specific information on what pages visitors access, alert visitors to new areas that we think might be of interest to them when they return to our website, and record past activity at a site in order to provide better service when visitors return to our website. Your browser may tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies, but please note that without cookies you may not be able to take full advantage of all our website features. To find out more about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

Furthermore, your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites that you visit. Please note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, we do not monitor or take action with respect to “Do Not Track” signals or other mechanisms. For more information on “Do Not Track,” visit https://www.allaboutdnt.com.

We also use Google Analytics; a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyze how users use our website. The information generated by these cookies, which includes information such as the URL visited, and the date/ time each page was viewed, is transmitted to and stored by Google on servers in the United States. Google uses this information to monitor your use of our website and to provide other services relating to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on. You may also refuse the use of cookies by selecting the appropriate settings on your browser to disable cookies but please note that without cookies you may not be able to take full advantage of all our website features. By using our website, you consent to the processing of aggregate data about you by Google in the manner and for the purposes set forth herein.

Finally, when you visit our website, we may view the IP address of the device that you use to connect to the Internet. We use this information to determine the general physical location of the device and to better understand in what regions of the country or areas of the World that our visitors or customers are located so as to enhance the overall website experience.

Third party service providers that we partner with may also place their own cookies on your device. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you. The information that they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. We do not control these third parties’ tracking technologies or how they may be used. Note that this Privacy Policy covers only our use of cookies and does not include use of cookies by any third parties.

Email Addresses
If you do not want to receive e-mail from us in the future, you may opt-out by unsubscribing at any time by replying to the unsubscribe email link in such email or by calling us directly at the above telephone number or by contacting us at info@cypressnorth.com. We do not share your e-mail address with third parties except as set forth herein.

Mailing Addresses
If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by email at info@cypressnorth.com or by calling us directly at the above telephone number. We do not share your mailing address with third parties except as set forth herein.

Phone Numbers
If you provide us with your telephone number on-line you may receive telephone calls from us with information regarding the products you are interested in. If you do not wish to receive such telephone calls, please let us know by email at info@cypressnorth.com or by calling us directly at the above telephone number.

Personal Information Protection and Access
We have implemented commercially reasonable measures designed to protect your personal information. However, we do not guarantee that any electronic commerce or information is totally secure. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. Once you have provided us with your personal information, you will have reasonable access to such information so you can update, modify or delete it. If you wish to have your account and personal information deleted, please let us know by email at the above email address or by calling us directly at the above telephone number. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.


European Union’s General Data Protection Regulation 2016/679
Where the European Union’s General Data Protection Regulation 2016/679 (“ GDPR”) applies, you have certain rights in relation to the personal information we hold about you. We set out below an outline of those rights and how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise these rights by providing details only known to the account holder. To exercise any of your rights, please call us at the phone number listed above or by email at info@cypressnorth.com. Please note that for each of the rights below we may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case.

– Access
You have the right to know whether we process personal information about you, and if we do, to access data we hold about you and certain information about how we use it and who we share it with.

– Portability
You have the right (i) to receive a subset of the personal information you provide us if we process it as a result of our contract with you or with your consent in a structured, commonly used and machine-readable format and (ii) to request that we transfer such personal information to another party. If you wish for us to transfer the personal information to another party, please ensure you detail that party and note that we can only do so where it is technically feasible. We are not responsible for the security of the personal information or its processing once received by the third party.

– Correction/Rectification
You have the right to require us to correct any personal information that we hold about you that is inaccurate and also have any incomplete data completed correctly. Where you request correction, please explain in detail why you believe the personal information we hold about you is inaccurate or incomplete so that we can assess whether a correction is required. Please note that while we assess whether the personal information we hold about you is inaccurate or incomplete, you may exercise your right to restrict our processing of the applicable data as described below.

– Deletion
You may request that we delete the personal information we hold about you in the following circumstances:

  • where you believe it is no longer necessary for us to hold the personal information;
  • we are processing it on the basis of your consent and you wish to withdraw your consent;
  • we are processing your data on the basis of our legitimate interest and you object to such processing;
  • you no longer wish us to use your data to send you marketing; or
  • you believe we are unlawfully processing your data.

Please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for deletion.

– Restriction of Processing to Storage Only
You have a right to require us to stop processing the personal information we hold about you other than for storage purposes in the following circumstances:

  • You believe the personal information is not accurate for the period it takes for us to verify whether the data is accurate;
  • We no longer need the personal information for the purposes of the processing but you require us to retain the data for the establishment, exercise or defense of legal claims; or
  • You have objected to us processing personal information we hold about you on the basis of our legitimate interest and you wish us to stop processing the personal information while we determine whether there is an overriding interest in us retaining such personal information.

– Objection
You have the right to object to our processing of data about you and we will consider your request. Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or we need to process it in relation to legal claims.

You also have the right, at any time, to object to our processing of data about you in order to send you marketing, including where we build profiles for such purposes and we will stop processing the data for that purpose.

– Withdrawal of Consent
Where you have provided your consent to us processing your personal data, you can withdraw your consent at any time by calling us at the above phone number or by sending us an email at info@cypressnorth.com

Special Category Data: 

We do not collect any Personal Data about you that is identified under GDPR as special category data.  Special category data includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, personal or political opinions, trade union membership, information about your health, and genetic and biometric data. We also do not collect any information about criminal convictions and offenses.  If we learn that we have collected such Personal Data, we will take steps to delete the data as soon as possible.

Legal Basis for Processing Personal Data Under GDPR: 

To process your Personal Data, we must have a legal basis for doing so.  We may process your Personal Data under the following conditions:

  • Consent: You have given your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: The Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

Data Transfers outside of the European Economic Area (“EEA”) or United Kingdom (“UK”)

  • If you are located in the EEA or UK, we have implemented secured transfer mechanisms and, where applicable, additional technical, contractual and/or organizational measures to secure the transfer of your Personal Data to jurisdictions that the European Commission or Information Commissioner’s Office (ICO) does not consider to provide the same privacy protections as in the EU and UK. You can learn about these safeguards or, as the case may be, obtain a copy by contacting us at info@cypressnorth.com. We are based in the United States of America. We may process, store, and transfer the Personal Data we collect, in and to a country outside your own, with different privacy laws that may or may not be as comprehensive as your own, including the United States of America. 
  • By submitting your Personal Data or engaging with our websites, you consent to this transfer, storing, or processing.



California  Shine the Light Law
Cypress North may share personal information as defined by California’s “Shine the Light” law with third parties. If you are a California customer, you are entitled to request certain information regarding our compliance with this law. To request such a notice, please send a letter to the address set forth above. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that Cypress North is not required to respond to requests made by means other than through the provided e-mail address or mail address.

Children’s Online Privacy
Cypress North recognizes the importance of protecting the privacy of children online. Cypress North’s websites are intended for general audiences and are not directed or intended for  children under thirteen (13) years of age. We do not knowingly collect personal information as defined by the U.S. Children’s Online Privacy Protection Act (“COPPA”) from children in a manner that is not permitted by COPPA.

If you become aware that a child under the age of 13 has provided us with personal information as defined by COPPA through Cypress North’s websites, we ask that you e-mail us at info@cypressnorth.com. If we become aware that a child under 13 has provided us with personal information as defined by COPPA, we will delete the child’s information from our records to the extent required by COPPA.

Privacy Policy Updates
From time to time, we may use personal information for new, unanticipated uses not previously disclosed in our privacy notice. If our personal information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.

Contact Us
If you have a problem with our use of your personal information, please let us know and we will take all reasonable efforts to address your concerns as set forth herein. If you have any questions or comments regarding this Privacy Statement, please contact us at info@cypressnorth.com.

 

California Privacy Section

This California Privacy Policy supplements the information contained in our Privacy Policy and is adopted to comply with the California Consumer Privacy Act (CCPA) 2018, Cal. Civil Code Section 1798.100 et. seq., as amended, and related regulations, as may be further amended from time to time (“CCPA Policy”). This CCPA Policy applies solely to current and former employees who reside in the State of California (“Employees”). Any terms defined in the CCPA have the same meaning when used in this CCPA Policy. This CCPA Policy explains how Company collects, uses, discloses and retains Personal Information and how Employees may exercise their rights under CCPA. This CCPA Policy explains how Cypress North collects, uses, discloses and retains Personal Information and how businesses or consumers may exercise their rights under CCPA. 

What Information is Collected

The CCPA defines Personal Information as “information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household” but does not include certain exempt information, publicly available information, or deidentified or aggregated information. Cypress North’s Information Practices include the collection and use of Personal Information as described in the Privacy Policy and as set forth below. This CCPA Policy applies to our Information Practices both online and offline.  Cypress North collects the majority of its Personal Information through business-to-business transactions (“B2B”). B2B collection involves personal information collected and used by a business about a consumer acting as an employee, owner, director, officer, or contractor of another business or organization solely to the extent the business used this personal information in the context of conducting due diligence regarding or providing or receiving a product or service to such company, partnership, sole proprietorship, nonprofit, or government agency. 

Our Purposes for the Collection and Use of Personal Information

We may collect Personal Information directly from consumers, users of our website, affiliates, businesses, agents, and vendors. Our collection of Personal Information is limited to the business and commercial purposes as described below: 

  1. To perform the services and provide the products for which the Personal Information was provided
  2. Administer and improve our website
  3. Facilitate billing, collections, and shipment
  4. Contact businesses and individuals with information on products and services
  5. Market our products and services
  6. Detect fraud or theft or for other security purposes, including to investigate complaints 
  7. Comply with legal, reporting, and regulatory requirements 
  8. Maintain, manage, and service customer accounts
  9. Provide customer service or support 
  10. Verify consumer identity as necessary under applicable law 
  11. Send transactional communications as part of our services and products 
  12. For other purposes that are compatible with this Privacy Policy or where permitted by applicable law
  13. In any other way we may describe when you provide the information, or for which you provide authorization

Sources of Collection of Personal Information

We collect Personal Information from the following sources: 

  • When a Consumer provides it to us 
  • From You when You utilize the website
  • From businesses for B2B transactions as outlined above 
  • If You provide us with information when contacting us, request information about our products, or contact our customer service or support departments via phone, email, chat or other forms of communication
  • From third party sources, including publicly available sources

Categories of Third Parties with Whom We Disclose Personal Information

We may use, disclose, or transmit Personal Information we collect to other service providers or other third parties for business purposes, to provide our Services, or for other purposes as provided by the CCPA as described below: 

  1. Our affiliates, partners, or subsidiary organizations
  2. Government agencies to fulfill legal, reporting and regulatory requirements
  3. Attorneys, accountants and auditors 
  4. Credit reporting agencies to supply vendor references on Client’s behalf or to provide credit related Services as requested by You
  5. Our employees, affiliated companies, subsidiaries, contractors, agents and third-party vendors to perform Services related to your account, to offer additional Services, perform analysis to determine qualification to receive future services, collect amounts due, or for our business operations
  6. Third-party providers for services that You may sign-up for via our Site or Services    
  7. Banking and brokerage firms to process payroll-related and/or securities transactions  
  8. To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred
  9. Credit bureaus and similar organizations, law enforcement or government officials. We reserve the right to release information if we are required to do so by law or if, in our business judgment, such disclosure is reasonably necessary to comply with any court order, law, or legal process, in a fraud investigation, an audit or examination
  10.  Health and welfare providers in support of benefit Services
  11.  Cloud providers, customer management platforms, security providers, and similar Services in connection with providing products, Services and in the support of daily operations 
  12. Any other entity disclosed by Cypress North when You provide the information, or for which You provide authorization

Categories of Third Parties with Whom We Disclose Personal Information 

We disclose the categories of Personal Information outlined above to certain service providers or other third parties for business purposes, to provide our products and services, or for other purposes as provided by CCPA. This includes: a) our affiliates b) to professional service providers for business operations b) information technology, software, and cloud providers, security providers, and similar services in connection with providing products, services and in the support of daily operations c) to service providers to support business operations d) to our employees, affiliated companies, contractors, agents and third-party vendors to perform services related to your account, to offer our products and services, and for business operations. 

We may also have to disclose your information to: a) government agencies to fulfill legal obligations; b) to a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred; c) to law enforcement or government officials; or d) to any other entity disclosed by Cypress North when You provide the information, or for which You provide authorization.

Categories of Personal Information Sold or Shared to Third Parties

Cypress North does not sell or share Personal Information with Third Parties. We only make business purpose disclosures as detailed above and pursuant to written contracts that describe the purposes of use, require the recipient to keep Personal Information confidential, and prohibit using the disclosed information for any purpose except performing the contract. 

Consumer Rights under CCPA

The CCPA provides consumers with specific rights regarding their Personal Information. This section explains how those rights may be exercised. 

  1.     Consumers or businesses on behalf of consumers have the right to request to certain information about our collection and use of Personal Information (the “Right to Know”) or access to specific pieces of personal information (“Specific Request to Know”). Consumers or businesses on behalf of consumers may only submit two requests per a twelve-month period.  
  2.     Consumers or businesses on behalf of consumers have the right to request correction of inaccurate Personal Information (“Right to Correct”) maintained by Cypress North. 
  3.     Consumers or businesses on behalf of consumers have the right to request deletion of Personal Information, subject to certain exceptions (the “Right to Delete”). Once we receive a request and confirm the consumer’s identity, we will review the request to determine if an exception allowing us to retain the information applies.
  4.     We will not discriminate against consumers or businesses for exercising CCPA rights including refusing services or offering different pricing models. 

How To Exercise Rights Under CCPA 

As January 1, 2023 California consumers, businesses on behalf of consumers, or authorized agents may submit a request in one of the following ways:

  1. By emailing us at info@cypressnorth.com
  2. By telephone at: 716-204-2785

If you’re making a request as an Authorized Agent, please submit the request on behalf of the individual and provide proof that the individual provided you signed permission to submit the request. We may also require other identity confirmation.  

When submitting a request under CCPA, we are required to reasonably validate the requestor to appropriately secure Personal Information. If we cannot validate the request or based on the information provided, we will notify the requestor that we are unable to fulfill the request. We will only use Personal Information provided in the request to verify the requestor’s identity or authority to make it. We will confirm receipt of a request within ten (10) business days. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period. We do not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will detail why we made that decision and provide a cost estimate before completing the request. If you have any other questions regarding this process, please contact us. 

Updates to this CCPA Policy

Please refer to this CCPA Policy regularly as it may be revised. Revisions are effective upon posting. If you have any comments, concerns or questions about this CCPA Policy, please contact info@cypressnorth.com. 

*** This CCPA Policy does not apply to current, former, or prospective employees of Cypress North. If you are a current, former, or prospective employee, please visit the Notice to Employees Pursuant to the California Consumer Privacy Act, found at cypressnorth.com.

Last Updated: December 6, 2023.